
FAQ
Ususal patient questions
IPMG requires at least 24 hours of advance notice to cancel any appointments.
Patient will be charged the full price of the session for therapy if IPMG is not notified at least 24 hours in advance.
IPMG only accepts Medi-cal patients who have signed up with IEHP.
You must see the doctor for your refill.
Yes, please contact the office in which your visit occurred.
Provider will decide it case by case.
Yes, we see patients of all ages. Please contact your nearest IPMG office to find out more details.
No, we do not offer that service at this time.
IPMG is electronically connected with Lab Corp and Quest Diagnostics, which makes it easy to send and receive lab requests/results. But you can go to any lab that your insurance covers or that you are comfortable with.
List up on our website is not the full list of insurances. Please call your closest IPMG location to confirm if your insurance is accepted. And yes, you can still see one of our providers by paying cash if your insurance is not accepted.
Psychologists focus on psychotherapy/counseling to treat emotional and mental health issues. A psychologist will listen to the patient’s problems and assess the situation as to how well the patient is functioning emotionally, mentally and intellectually. They will then determine the root cause of the problem and the emotions and thoughts that the patient is experiencing. The psychologist will then come up with thought processes that the patient can use in order to deal with their problems in a more effective way. A psychologist may hold a doctoral degree (Ph.D.) and be called “doctor”; but, is not a medical doctor (M.D.).They do not prescribe medications and will make a referral to a Psychiatrist if they think an evaluation is needed to determine if a medication can be a helpful addition to the overall treatment plan.
FAQ

Ususal patient questions
IPMG requires at least 24 hours of advance notice to cancel any appointments.
Patient will be charged the full price of the session for therapy if IPMG is not notified at least 24 hours in advance.
IPMG only accepts Medi-cal patients who have signed up with IEHP.
You must see the doctor for your refill.
Yes, please contact the office in which your visit occurred.
Provider will decide it case by case.
Yes, we see patients of all ages. Please contact your nearest IPMG office to find out more details.
No, we do not offer that service at this time.
IPMG is electronically connected with Lab Corp and Quest Diagnostics, which makes it easy to send and receive lab requests/results. But you can go to any lab that your insurance covers or that you are comfortable with.
List up on our website is not the full list of insurances. Please call your closest IPMG location to confirm if your insurance is accepted. And yes, you can still see one of our providers by paying cash if your insurance is not accepted.
Psychologists focus on psychotherapy/counseling to treat emotional and mental health issues. A psychologist will listen to the patient’s problems and assess the situation as to how well the patient is functioning emotionally, mentally and intellectually. They will then determine the root cause of the problem and the emotions and thoughts that the patient is experiencing. The psychologist will then come up with thought processes that the patient can use in order to deal with their problems in a more effective way. A psychologist may hold a doctoral degree (Ph.D.) and be called “doctor”; but, is not a medical doctor (M.D.).They do not prescribe medications and will make a referral to a Psychiatrist if they think an evaluation is needed to determine if a medication can be a helpful addition to the overall treatment plan.